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Showing results for resources and web pages tagged:
process mapping

  • Process Mapping and Redesign


    21 November 2012

    Developed in 2007, this module provides an overview of why process mapping or workflow analysis is needed as part of a complete change implementation plan. High level examples of how to conduct process mapping is included as well as a examples of well...

  • First step towards quality improvement: a simple guide to improving services

    External Web page
    Before implementing a solution and changing your service, it is essential to understand your current system by mapping the process, collecting and analysing the service data, along with asking patients and staff for their views in order to determine...

  • Workflow Analysis: EHR Deployment Techniques 

    External Web page
    “This issue brief explores the stages of workflow analysis, process mapping, and process redesign. By documenting and mapping all back office, front office, IT, and provider processes, the clinic team can identify the waste and bottlenecks embedded in...

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