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Blog: Infoway Connects

Learn more about the latest development in digital health, patient stories, new findings and best practices for implementation.

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World Health Day 2020: Gratitude and Service

Posted on April 7, 2020 by Shelagh Maloney

The World Health Organization (WHO) established World Health Day in 1948 to raise awareness of the importance of health. On this World Health Day, that simple message – health is important – has never been more relevant.  

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Standards Community Responds Quickly to COVID-19 Crisis with New Concepts and Terms

Posted on March 31, 2020 by Anil Patel

Health care organizations need the ability to share health information consistently and efficiently, and the current COVID-19 public health emergency illustrates why.

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Digital Health and COVID-19

Posted on March 5, 2019 by Michael Green

Much of the world’s attention since we began the new decade has been focused on the identification and spread of the Coronavirus, now known as COVID-19. While the World Health Organization (WHO) has not yet declared it a global pandemic, the virus has been labeled a Public Health Emergency of International Concern since January and scientists from across the globe are tracking the virus and trying to predict what will happen next.

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Better Communication through e-Prescribing

Posted on March 3, 2020 by Ian Lording

Communication is key for any team. This is especially true in health care, where siloed services and a fragmented system can make it difficult to provide efficient care. One solution is e-prescribing, which transmits information seamlessly between prescribers and pharmacists. Recently, I was fortunate to speak with pharmacist Peter Namis and family physician Dr. Mohamed Alarakhia about their experiences with PrescribeIT®, Canada’s national, not-for-profit e-prescribing service.

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Ask Your Pharmacist: Expertise at Your Fingertips

Posted on February 11, 2020 by Katie Bryski

According to a recent study, nearly nine in 10 Canadians consult the internet for health information.[1] Unfortunately, “Dr. Google” isn’t always a trustworthy source. False and misleading information can put people at risk, sometimes with far-reaching consequences.

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Collaborating to Improve Access to Care for Canadians

Posted by Michael Green on February 4, 2020 

Canadians want better access to health care and services and they are keen to go online, from their mobile phones or other devices, to view lab test results and other personal health information. They also want to use e-services that make health care more convenient, such as e-booking of appointments and virtual visits with their doctors. Canadians who have this kind of access feel more in control of their health and better able to manage their conditions.

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Meet the Engaged Patients

Posted by Katie Bryski and Ellie Yu on January 27, 2020

How involved are you in making decisions and taking action to improve your health and wellness? How confident do you feel navigating the health system?

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Want to Combat the Opioid Crisis? e-Prescribing could be Part of the Solution

Posted by Tanya Achilles on January 20, 2020

Both here in Canada and south of the border people are grappling with the cascading effects that opioids are having on individuals, health systems, social services and more. Families and governments alike are seeking accountability for the crisis in which we’re living and ways to move forward to address this crisis.

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Website Helps Canadians Understand Pathology Reports

Posted by Dr. Jason Wasserman on January 8, 2020

  

Have you ever received a pathology report from your doctor and wondered what everything meant? Did you go home and Google the medical terms? Were you frustrated that you couldn’t find what you were looking for, or that everything seemed to be intended for Americans? Now there’s an easier, safer, more reliable way to learn about your diagnosis, and the information is written by Canadians for Canadians.

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Transforming the Patient Experience with Telehomecare

Posted on December 10, 2019 by Krista Balenko

Telehomecare is enabling more Canadians to receive care at home, transforming the patient experience and helping to improve their quality of life by avoiding hospital stays and trips to the emergency department. It has also saved a significant amount of money for health systems across the country.

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The Unintended Consequences of Health Care Advances

Posted on December 3, 2019 by Dr. Rashaad Bhyat

The past several decades have seen tremendous advances in medical care. As a society, we often celebrate these results and applaud how innovation has improved our health and our lives overall. But what is often overlooked are the unintended — and often unnoticed — consequences of these advancements.

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“Axe the Fax” – Pharmacist Discusses Efficiency and Reliability with PrescribeIT

Posted on November 26, 2019 by Seema Nayani 

This blog post builds upon a conversation with pharmacist Abhay Patel during our PrescribeIT® panel webinar on March 28, 2019.

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Kids Help Phone Crisis Texting Service Help Young People Avoid Emergency Department Visits

Posted on November 19, 2019 by Ellie Yu

In our previous post, we discussed the expansion of Crisis Text Line powered by Kids Help Phone and the demographics of its users. Crisis Text Line powered by Kids Help Phone is available across Canada. In just one year, there have been more than 140,000 texting conversations with young people across the country and more than 10 active rescues and lives saved every day.

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The Right Data, the Right Decisions: Why Patients Need Access to Their Health Information

Posted on November 8, 2019 by Rashaad Bhyat and Katie Bryski

When it comes to health, little things can catch us by surprise.

During a recent chat, my colleague Katie related, “I was hiking last summer when I cut myself on dirty metal. Just a random accident, my hand hit a railing wrong.”

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Supporting Young People with Mental Health Needs Through Kids Help Phone Enables Better Self Management

Posted on October 24, 2019 by Ellie Yu

Over the past few years, Infoway has been investing in the expansion of Kids Help Phone services to young people in Canada. Kids Help Phone is the only 24/7, national support service in Canada that offers professional counselling, information and referrals, and volunteer-led, text-based support to young people in both English and French. A young person who needs mental health support can reach Kids Help Phone by phone, text, mobile app or through a website, whenever they want, however they want.

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Innovative Digital Solutions for Mental Health Care

Posted on October 15, 2019 by Krista Balenko

Canadians with mental health issues are struggling to navigate the health system and often don’t know where to begin, resulting in trips to hospital emergency departments or, sadly, doing nothing at all. There is also still a stigma associated with having a mental illness that makes it difficult for them to reach out for help.

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Click here to Accept – but what are we Unknowingly Giving Away?

Posted on October 8, 2019 by Mario Voltolina

Do you regularly fill out quizzes or subscribe to apps that track and collect details about your health or wellness habits? If so, you’ve likely clicked “agree” without actually reading what you are agreeing to — and you are not alone.

Patients Need Access to their Health Information

Posted on September 24 by Dr. Steven Reynolds

I’ve been a practising physician for 10 years and, as a clinician, I’ve always understood the importance of giving patients access to their health information. A recent experience helped me see things from the patient’s point of view, making me even more convinced that we have to break down the barriers that block access.

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Emboldening Meaningful Use of EMRs in Canada

Posted on September 17, 2019 by Bobby Gheorghiu & Chad Leaver

In our previous post we highlighted a leading insight from the 2018 Canadian Physician Survey where 92 per cent of family physicians who use six to nine EMR functionalities stated that they ‘provide more efficient health care with electronic records.’ It has been a general assumption that physicians will integrate advanced EMR functionalities to support patient care as their years of experience using an EMR increases. Beyond just improving practice efficiencies, evidence has also highlighted clinician, patient and system value of using multiple EMR functionalities to support patient care, suggesting that advancing meaningful EMR use is a key catalyst to realizing value-based outcomes.

RT @ONgov: Ontario thanks all the health care professionals, first responders and essential workers keeping our province safe during the #C

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