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Blog: Infoway Connects

Paper Examines Gap Between Desire for and Use of Digital Consumer Health Solution

Posted on August 26, 2014 by Jennifer Zelmer

Eight in ten Canadians want online access to their personal health information. Four per cent have it.

We took those statistics as our starting point for investigating the current use of consumer health solutions, as well as enablers and barriers to their widespread adoption. Our just-published overview paper touched on what we know and don't know about issues that often come up, from what the effects are on health outcomes to whether use has equity implications.

Make no mistake — the largest challenges in implementing consumer health solutions are not technical ones, a view shared by the eight commentaries responding to our paper. (See our reflections on their responses here and users of such solutions describing their experiences here).

We welcome further discussion and ‎debate. What do you think?

Have a comment about this post? We’d love to hear from you.


jzelmer 100Jennifer Zelmer

Jennifer’s expertise as a senior strategist in health and health system improvement is instrumental in her role as Executive Vice President, leading Infoway's clinical adoption, innovation and consumer health initiatives.

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