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Blog: Infoway Connects


Celebrating 20 Years of Progress

Posted on July 21, 2021 by Michael Green

2021 marks Infoway’s 20th anniversary — a significant milestone for our organization. While we have made tremendous progress in digital health over the past 20 years, there is still more work to be done to ensure that Canadians have the health system they want and deserve. We are committed to continuing that work and to collaborating with Health Canada, the provinces and territories, and all other health system stakeholders, including clinicians and patients.


Our Ideal Future Starts Today: World Health Day 2021

Posted on April 7, 2021 by  Shelagh Maloney

Each year, April 7 marks World Health Day. With the past year marked by the global struggle against COVID-19, the occasion has never been more significant. The pandemic’s impact has been devastating and swift; not one person or nation has escaped its effects. In particular, health systems have struggled to meet demand for services while keeping patients and providers safe.


Delivering on the Promise of Virtual Care

Posted on February 2, 2021 by Michael Green

While the COVID-19 pandemic has accelerated the use of virtual care across Canada, there needs to be a concerted effort to ensure that it will be a viable alternative model of care well into the future. Canadians want virtual care, they like it, it’s safe, efficient and effective, and it saves everyone time and money.


Digital Health Week: 2020

Posted on November 16, 2020 by  Shelagh Maloney

I think it’s fair to say that 2020 hasn’t been what anyone expected — particularly for health care. But while this year has brought immense challenges to the health system, it has also served to highlight the progress we’ve made in implementing digital health across Canada. Digital Health Week (November 16-22) is a time to celebrate that progress, and to recognize the benefits of digital health to Canadians. This year, COVID-19 has reaffirmed the importance of virtual care as another option for care delivery.


World Health Day 2020: Gratitude and Service

Posted on April 7, 2020 by Shelagh Maloney

The World Health Organization (WHO) established World Health Day in 1948 to raise awareness of the importance of health. On this World Health Day, that simple message – health is important – has never been more relevant.  


Collaborating to Improve Access to Care for Canadians

Posted by Michael Green on February 4, 2020 

Canadians want better access to health care and services and they are keen to go online, from their mobile phones or other devices, to view lab test results and other personal health information. They also want to use e-services that make health care more convenient, such as e-booking of appointments and virtual visits with their doctors. Canadians who have this kind of access feel more in control of their health and better able to manage their conditions.


A New Day in Health Care

Posted on August 28 by Michael Green

In conjunction with our Annual General Meeting with our Members, Canada’s Deputy Ministers of Health in July, Infoway launched our Annual Report. The title of this year’s report, A New Day in Health Care is Coming, reflects the rally cry of ACCESS 2022, a social movement intended to capture hearts and minds of the full range of people who can work together to change the health system. We are proud of the progress that we’ve collectively achieved to date and we are committed to continuing our efforts to implement digital innovation that will empower Canadians to better manage their health, provide clinicians with the solutions they need to better serve their patients and enlist industry and others to help build a modern 21st century health system.  

Improving Access to Care for Canadians: Infoway’s Plan for 2019-2020

Posted on February 19, 2019 by Michael Green

A few months ago, Infoway launched a movement called ACCESS 2022 to inspire a new day for health care in Canada. We envision a future where all Canadians have access to their health information through the availability and use of digital health tools and services. We believe this will empower patients and improve health outcomes.

Investments in Foundational Electronic Health Record Systems are Paying Off: Part Two of Two

Posted on May 8, 2018 by Michael Green

As I mentioned in Part One of this blog post, Infoway recently released the results of a pan-Canadian study about the value of connected health information. Connected Health Information in Canada: A Benefits Evaluation Study, found that the growing use of connected health information — the information exchanged using interoperable electronic health records (iEHRs) and complementary solutions for sharing information between providers and organizations — is producing significant financial and time saving benefits for patients, providers, our health system and our economy.

Infoway Receives Another Positive Performance Evaluation: Part One of Two

Posted on April 24, 2018 by Michael Green

Infoway’s commitment to accountability for taxpayers’ funds has been recognized once again in an independent performance evaluation.

Driving Access to Care: Infoway’s Goals for 2018-2019

Posted on January 30, 2018 by Michael Green

Canadians are proud of our universal health care system, but despite the money we spend on it, research shows that our country ranks at or near the bottom in international comparisons of timely, equitable access to appropriate care.

Patient Advisor: Reflections on Partnership Conference

Posted on December 7, 2017 by Darlene Gallant

I first became involved in patient/health advocacy when I became an accidental advocate for my brother, who was dying from cancer. Following this, I was an advocate for my father when he was dying from cancer. My advocacy became a full time job and a life-changing purpose when my husband Dave was diagnosed with idiopathic pulmonary fibrosis (IPF). I went from being a spouse and a partner to being labeled a caregiver. During his illness, I became a patient advocate, advisor, partner and champion. Through this terrible period, I noted a lack of information, support and/or assistance for patients and their families diagnosed with pulmonary fibrosis (PF).

Top 10 Downloaded Benefits Evaluation Reports

Posted on November 15, 2017 by Kate Perkins

In the spirit of celebrating Digital Health Week, we were curious to see what benefits evaluation reports peeked the interest of website visitors over the past three years. These evaluations help us understand how our investments impact Canadians and the health care system and help inform and improve future projects. Many researchers and jurisdictional leaders use the reports as lessons learned documents for implementing, adopting and promoting digital health tools.

Patient Advisor: Digital Health Tools Help Canadians Partner for Better Outcomes

Posted on October 17 by Garry Laxdal

In 2015, I was diagnosed with rectal cancer and immediately began both radiation and chemotherapy treatments followed by major surgery (abdominoperineal resection). This was followed by four additional months of chemotherapy. Prior to my cancer, I was a technology business owner and very active physically, golfing on average 100 times a year, and an avid hunter. The great news is I’m now two years post-surgery and all tests and scans since treatment are negative and the prognosis is good. While I’m a little disappointed that I’ve only golfed 97 times this year, I’m gearing up for another successful hunting season.


Evolving our Approach to Better Serve Canadians

Posted on August 8, 2017 by Michael Green

While remaining focused on our vision of healthier Canadians through innovative digital health solutions during the 2016-2017 fiscal year, we continued to evolve Infoway’s approach to better serve Canadians.

Top Benefits Evaluation Reports and Activities April – June 2017

Posted on August 1, 2017 by Kate Perkins

Is it just me or did the last quarter fly by? It was a busy time for our Evaluation Services team as well – lots of great and interesting evaluations on the go.


Canada has Gained Many Benefits from its Investments in Digital Health

Posted on July 4, 2017 by Bobby Gheorghiu

In this week’s post, I would like to address two myths that have persisted over the years, partly due to lack of public awareness and/or the fact that many investments in digital health infrastructure may not result in visible progress to the general public. 

eTELEMED 2017 Conference Highlights Canada’s Achievements in Digital Health

Posted on May  23, 2017 by Bobby Gheorghiu

Between March 19 and 23, I had the privilege of attending the eTELEMED 2017 Conference in Nice, France. It all began with an invitation to sit on the conference’s Editorial Board with the opportunity to shape the content and agenda of this year’s conference. Through this collaboration, I was nominated to Chair a special track with the freedom to select the topic of the track and invite contributors to submit research papers or presentations. I saw this as a great opportunity to showcase Infoway’s work on the international stage, not just through our perspective, but also through that of our stakeholders.


Infoway Launches Digital Health Myths-Busting Campaign

Posted on May 16, 2017 by Poonam Khanna

“I won’t understand my lab results if I access them online.” “The introduction of virtual visits means I won’t see my doctor anymore.” “The government and insurance companies will be able to see my digital health records.” These are just a few of the myths surrounding digital health we’ve encountered over the years, which is why Infoway launched a digital health myths-busting campaign last month.

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