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2019 Infoway Partnership Conference Webcast

Join this year’s Partnership Conference without leaving your office. We will be streaming some sessions live so you don’t miss out … and it’s free!

Infoway will be webcasting the following sessions:

November 12th

8:30-8:55 a.m. ET

  • Land Acknowledgement
    Reta Gordon, Métis Elder
  • Opening Remarks by Carly Weeks (MC)
    Carly Weeks, National Health Reporter at the Globe and Mail
  • Welcome Remarks by Dr. Stephen Lucas 
    Stephen Lucas, Deputy Minister of Health, Health Canada

9:00-9:25 a.m. ET

  • Opening Keynote - My "Newfoundland Fairytale"
    Paula Corcoran-Jacobs, Provincial Executive Director, CHANNAL

9:30-10:10 a.m. ET

  • Leadership Session – Rethinking Healthcare for the Second Era of the Digital Age
    Don Tapscott, C.M., B.A., B.Sc, M.Ed, LLD., Executive Chairman, Blockchain Research Institute

November 13th

8:45-9:15 a.m. ET

  • Opening Keynote - Setting the Stage for the Future: Remarks by Michael Green
    Michael Green, President and Chief Executive Officer, Canada Health Infoway

9:15-9:30 a.m. ET

  • Q&A with Carly Weeks

9:30-9:50 a.m. ET

  • Keynote: Canada’s Health Care System: The Next Four Years
    Carly Weeks, National Health Reporter at the Globe and Mail 

Please refer to the program to read more about these sessions.

Click here to register for the free webcast today.

Supporting the Ottawa community - Shepherds of Good Hope

shephards of good hopeThe 2019 Infoway Partnership Conference takes place in Ottawa, and Infoway is pleased to give back to our host city. Local not-for-profit Shepherds of Good Hope (SGH) supports Ottawa’s homeless and most vulnerable citizens by providing housing and medical care. Assisting this work is Dr. Jeffrey Turnbull, former Chief of Staff at the Ottawa Hospital and speaker at the 2019 Infoway Partnership Conference. Together, SGH and Dr. Turnbull are working to combat the current opioid crisis through much-needed supervised injection sites and substance use treatments.

We welcome you to join us in supporting SGH and their valuable work. Donations to a Go Fund Me Fundraiser and physical item donations are being accepted at the conference.

Needed items for donation:

  • Coffee, Jam, Peanut butter, Cereal, Spices
  • Mugs (no glassware)
  • Soup bowls (small)
  • Cutlery
  • Towels
  • Single/double sized bedding (sheets, pillowcases)
  • Blankets
  • Food vouchers
  • Gift cards, (coffee, fast food, grocery stores, pharmacies, etc.)
  • Taxi vouchers


Sponsorship Prospectus

Sponsorship Application

Infoway invites you to take advantage of exciting and unique business opportunities at the 2019 Infoway Partnership Conference, taking place from November 12-13, 2019 at the Delta Hotels by Marriott, Ottawa City Centre in Ottawa, ON. This annual gathering draws from many digital health communities including regional, provincial and territorial clinician and health care leaders, influencers and digital health experts from both public and private sectors.

Capitalize on opportunities to participate in a national conversation about providing safer medication practices, empowering Canadians with access to their health information and digital health services, and sharing and exchanging knowledge about clinical interoperability, privacy, change management and more. This well-established conference brings together various communities including:

  • Clinician leaders from regional and provincial organizations
  • Health care leaders and influencers from regional and provincial organizations
  • Digital health experts from private and public sectors

Please feel free to contact us to discuss the sponsorship opportunities or design a customized package for your organization.

Download the 2019 Infoway Partnership Conference Sponsorship Prospectus for the complete list of unique benefits associated with each sponsor level.

To guarantee your sponsorship, please complete our online Sponsorship Confirmation Form.

If you have any questions about becoming a Partnership sponsor, please contact us.

Levels of Support - Tiered Sponsorship - Based on your sponsorship contribution range you will qualify as a sponsor under the following tiers. Your organization will be recognized for your sponsorship and identified in all marketing materials and onsite signage in the following tiers. To be recognized as a sponsor in a higher tier, the difference in sponsorship dollars can be added to your invoice.

Sponsorship Levels


$6,500 - $6,000


$5,500 - $5,000


$4,000 -$3,000


$2,750 - $2,500


$2,000 - $1,500

Keynote SOLD        
Mobile App SOLD        
Networking Reception SOLD        
Webcast SOLD        
Attendee Lounge Mobile Charging Station   SOLD      
Hydration Station   SOLD      
Breakfast Sponsored Seminar     X    
Room Drop     X    
Hotel Door Hangers     X    
Social Media Wall     SOLD    
Industry Showcase       X  
Lanyards       SOLD  
Wifi         SOLD
Start-up         X

Thank You to Our Sponsors

Amazon Web Services
Auxita Inc.
Bits in Glass
Canadian Cyber Threat Exchange
CIHIlogoEN full 300dpi
Empower Health
Harris Healthcare
hits health
MedTech Canada
Nexj Health
Strongest Families
Teladoc Health
The Healthline Information Network
wolters kluwer

Thank You to Our Media Sponsors

The Hill Times
HIMSS - Healthcare Information and Management Systems Society

Facebook Live Sessions at the 2018 Infoway Partnership Conference

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We were joined by patients and family members on Facebook Live during the 2018 Infoway Partnership Conference in Montreal. View the videos below to hear our discussions about digital health and patient engagement and the patient perspective on conference themes and sessions.


About the Conference

Infoway is excited to once again hold this year’s conference during Digital Health Week (November 11-17, 2019) which celebrates the difference digital health is making in the lives of Canadians

The 2019 Infoway Partnership Conference will highlight safer medication practices, empowering Canadians with access to their health information and digital health services, and sharing and exchanging knowledge about clinical interoperability, privacy, standards and more. You do not want to miss the opportunity to share successes and lessons learned, and to connect with Canada's digital health leaders and international experts!

Important Upcoming Dates

  • Registration open: April 2019
  • Early-bird registration deadline: October 4, 2019
  • Hotel reservation deadline: October 18, 2019
  • Last minute registration rate: November 5, 2019
  • 2019 Infoway Partnership Conference: November 12-13, 2019
  • Digital Health Week 2019: November 11-17, 2019

Conference objectives

  • Showcase leading practices and their success;
  • Highlight the patient experience;
  • Address the challenges facing policy-makers and health leaders in transforming health service delivery; and
  • Showcasing innovation and new technologies that can help to transform health systems.

Expected outcomes

Conference participants will:

  • Come away with practical ideas to bring to their work settings;
  • Build strong networks and engage in challenging conversations;
  • Be better equipped to address system transformation challenges; and
  • Learn about Infoway’s strategic goals and objectives.

Conference format

This year’s format delivers a leadership day to set the foundation for a second day offering deeper engagement in the areas such as safer medication practices, clinical interoperability, consumer health, and more. National and international health care thought leaders, influencers and digital health experts will share learnings, address challenges and discuss opportunities for transforming health care delivery in Canada. Check out the Program at a Glance. The full program will be available in the summer.

Topics of focus

  • Providing safer medication practices;
  • Empowering Canadians with access to their health information and digital health services; and
  • Sharing and exchanging knowledge about privacy, security, standards, interoperability, clinical engagement, and benefits evaluation.

Patients Included

The conference is Patients Included Certified. We are “committed to incorporating the experience of patients as experts in living with their condition while ensuring that they are neither excluded nor exploited.”

Activities you won’t want to miss

  • Join colleagues for the Evening Reception & Industry Showcase on November 12th;
  • Become a sponsor so you can showcase your organization and build brand awareness at Partnership and during Digital Health Week;
  • Enjoy everything Ottawa has to offer during your stay.

Stay connected for news about the conference program by following us @Infoway and #ThinkDigitalHealth.

Patients Included

patients included

We are proud that the 2019 Infoway Partnership Conference will be Patients Included.

This means that we are “committed to incorporating the experience of patients as experts in living with their condition while ensuring that they are neither excluded nor exploited.” For more information on the Patients Included charter, please visit the website.

Patients Included status recognizes that the event has satisfied all five criteria as identified in the Patients Included charter.

  1. Patients or caregivers with experience relevant to the conference’s central theme actively participate in the design and planning of the event, including the selection of themes, topics and speakers.
    • We have partnered with patient advisors, who will work with us from the earliest stages of planning the Partnership Conference to shape the program themes, select speakers, advise on the patient scholarship program, and ensure the best possible experience for patient/caregiver attendees.
  2. Patients or caregivers with experience of the issues addressed by the event participate in its delivery, and appear in its physical audience.
    • Patients will be speaking at a number of sessions. Patient speakers, conference patient advisors, and scholarship recipients are invited to stay for the duration of the conference and attend any session they choose.
  3. Travel and accommodation expenses for patients or caregivers participating in the advertised program are paid in full, in advance. Scholarships are provided by the conference organizers to allow patients or caregivers affected by the relevant issues to attend as delegates.
    • Patients invited to speak, the conference’s patient advisors, and the recipients of patient scholarships will have registration, travel and accommodation expenses paid in full, in advance.
    • All patients, caregivers and family members are eligible to apply for a patient scholarship.
  4. The disability requirements of participants are accommodated. All applicable sessions, breakouts, ancillary meetings, and other program elements are open to patient delegates.
    • The 2019 Partnership Conference will be held at the Delta Hotels by Marriot Ottawa City Centre, which states that it meets all local and provincial accessibility requirements. For more details visit the following link.
    • All conference sessions are open to all participants.
  5. Access for virtual participants is facilitated, with free streaming video provided online wherever possible.
    • The 2019 Partnership Conference will be live-streamed with a virtual conversation component for the Opening Keynotes on November 13 & 14.
    • Videos from the Partnership Conference plenary presentations will be uploaded to YouTube following the event.
    • The Twitter hashtag #ThinkDigitalHealth will be actively promoted prior to and during the events so that participants, as well as those unable to attend the events, can join the conversation and discussion presentations, key learnings, etc.
    • The conference will request presentation slides from all speakers, and host all that are made available on our website for free viewing and downloading.
    • Facebook Live videos from the conference will be streamed on Infoway’s Facebook page.

If you have any questions, please contact us.

Patient Scholarships for the 2019 Infoway Partnership Conference

As part of our commitment to amplifying the patient voice, we are pleased to offer a limited number of scholarships to patients, caregivers, and family members to attend the 2019 Infoway Partnership Conference in Ottawa on November 12-13, 2019.

The presence and participation of patients will enrich the experience of all conference attendees, as well as empower and engage the patient attendees to be advocates in their communities.

Any patient, caregiver, or family member was eligible to apply using the online form before June 12. Applications could be completed in English or French. All scholarships have now been awarded.

After being screened against the selection criteria, the applications are scored by the conference's patient advisors, who collaborate to form a final set of applicants that includes a mix of experiences and backgrounds. Successful applicants demonstrate a knowledge of digital health and a history of patient engagement, community outreach and/or advocacy. They also demonstrate a strong desire and ability to make an impact at the conference itself, and in their communities with the knowledge and skills they gain.

Scholarship Details

Each patient scholarship includes:

  • Registration for the 2019 Infoway Partnership Conference;
  • Transportation to and from the Delta Ottawa City Centre hotel from the participant’s location within Canada;
  • Hotel accommodation at the Delta Ottawa City Centre hotel (if required); and
  • Daily meals and incidentals allowance.

Infoway Partnership Conference Program

Full Program Now Available    Download our Mobile App!

Check out the Program at a Glance


7:30 - 8:30 Breakfast & Registration
8:30 - 8:55 Land Acknowledgement, Welcome & Opening Remarks
8:55 - 9:00 Session change
My "Newfoundland Fairytale"
9:25 - 9:30 Session change
Rethinking Health Care for the Second Era of the Digital Age
10:10 - 10:35 Break
A New Day – Transforming How Canadians Experience Health Care
11:00 - 11:05 Session change
PrescribeIT®: Working Together to Deliver Value to the Canadian Health Care Community
11:55 - 1:05 Lunch
1:05 - 1:20 PROTALK
Making Simulations Real – Creating Culturally Safe Environments
1:20 - 1:25 Session change
Will Consumer-Directed Exchange Disrupt the Health Care Marketplace?
1:55 - 2:00 Session change
The Health Care Data Debate
2:50 - 3:15 Break
3:15 - 3:30 PROTALK
The Challenge of Caring for Disadvantaged Populations: The Tyranny of the Average
3:30 - 3:35 Session change
Personalized Health Care with Artificial Intelligence
4:15 - 4:20 Session change
Driving System Transformation.
4:50 - 5:00 REFLECTIONS
The Infoway Reception: CAPITALize on your Network

The Infoway Reception: CAPITALize on your Network

O Canada! What is more Canadian than hosting this year’s annual reception in our nation’s capital, eh? Join us at our red and white affair, as we celebrate everything Canada has to offer. Enjoy your favourite Canadian cuisine and music while you “double-double” up on your network with conference delegates and industry showcase sponsors.

The dress code is business or business casual, and we encourage you to wear red and white!

When: November 12, 2019 | 5:00 – 7:00 p.m.

Where: Delta Ottawa, Penthouse Level

7:00 - 7:30 Breakfast
7:30 - 8:30 BREAKFAST
Digitally Transforming The Canadian Health Care Industry

Enabling Streamlined Access to Patient Data Leveraging Existing Infrastructure
8:30 - 8:45 Break
Setting the Stage for the Future: Remarks by Michael Green
9:15 - 9:30 Q&A with Carly Weeks
9:30 - 9:50 Keynote
Canada’s Health Care System: The Next Four Years
9:50 - 10:00 - flow between sessions -
10:00 - 10:30 CONCURRENT
Prescription Opioids And The Patient Journey
A New Frontier In The Mental Health Digital Setting: Virtual Well-being Courses
Canada Health Infoway's Journey Into Technology

10:30 - 10:40 - flow between sessions -
10:40 - 11:10 CONCURRENT
Beyond the Divide: Exploring the Digital Determinants of Health
Empowering First Nations Through Digital Health – Success Stories
A Healthy Dialogue: What Canadians Want From Their Health System and How Technology Can Help
Why Networks For Identity Matter And How Health Care Can Lead The Way
11:10 - 11:30 Break
11:30 - 12:00 CONCURRENT
PrescribeIT®: Improving Clinical Communication and Enhancing Patient Care
Co-design With Patients: Making Digital Health Applications Work for People
We Don’t Care About Standards, And We Ain’t Your Mama’s National Standards Release Centre!
ACCESS 2022 Alliance: Impact. Insight. Imagine.  
12:00 - 12:15 - flow between sessions -
12:15 - 1:05 CLOSING KEYNOTE
Pathologies of Poverty: Integrating Social Factors for High-Performing Health Care
1:15 Lunch

Connect to the Infoway Partnership Conference Mobile App!

Our Mobile app will allow you to stay up to date with all that is happening at the conference!

ipc mobile app To download the conference mobile app go to:

Download our Mobile App!

or search Canada Health Infoway in the app store.

  • Please enter your email address to login.
  • Sign up by creating your profile: First & Last Name and create a password
  • Make sure to allow push notifications to receive important announcements!
  • Update your profile details and preferences including language settings under “My Profile”



Early bird

On or before October 4, 2019


After October 4, 2019

One Week Out

After November 4, 2019

+ applicable fees

+ applicable fees

+ applicable fees

+ applicable fees

+ applicable fees

+ applicable fees

+ applicable fees

+ applicable fees

+ applicable fees

Register now!  Convince Your Boss

Convince Your Boss

Need help justifying the expense to attend the Infoway Partnership Conference? We want to make the approval process for attending hassle-free so we have prepared a letter template you can download, edit and use to rationalize your trip or to help guide your conversation. Remember to focus on the practical ideas and knowledge experiences you can immediately bring back your organization.

Download the Convince Your Boss letter template.

Your Partnership Conference registration includes:

  • Keynote sessions
  • Leadership sessions
  • Concurrent sessions
  • Evening Networking Reception (November 13th)

* If you are registering as a student, please contact us with proof of current student status (i.e. scan a copy of student ID or proof of registration in the current academic year). Please include your full name and the name of the event, "2019 Infoway Partnership Conference” in the e-mail.

** If you are seeking to register as a patient partner, please contact us.

If you require a tax-exempt rate, please contact us with your tax-exempt number prior to registering to receive a registration code.

Payment, refund and cancellation policies

Advance registrations received with payment by October 4, 2019 will be given the early bird registration discount. Registrations after that date will be charged the regular fees. Advance registrations received with payment by November 4, 2019 will be given the regular registration discount. Registrations after that date will be charged the one-week out fees.

All payments must be received in full before the event. Outstanding balances will need to be paid on-site prior to admission to the event.

Delegates may elect to transfer their registration to another individual. This change must be requested by via email.

Refunds will be issued upon request, less a $100 administration fee (plus applicable HST), if notification is received via email by October 4, 2019. No refunds will be made after this date.

Canada Health Infoway reserves the right to cancel should a minimum registration number not be attained.

Register now, or for more information please contact us.

Hotel and Travel

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Delta Hotels Ottawa City Centre
101 Lyon Street North
Ottawa, Ontario
K1R 5T9 

Guestroom Rates: $215.00 CDN
*plus applicable taxes

Hotel reservations are now being accepted. We encourage conference delegates to make reservations early with our designated venue, as our discounted room rates are limited until October 18, 2019. Canada Health Infoway cannot meet contracted room obligations if delegates do not use our special booking link and reserve rooms at Delta Hotels Ottawa City Centre. We appreciate your cooperation.

Book your reservations directly with the hotel today

To book by telephone, please dial 1-888-236-2427 and quote the reservation code Canada Health Infoway Partnership to take advantage of the special hotel rates. 

You may cancel your reservations without penalty 48 hours prior to your schedule arrival. Any cancellations made after this deadline will be charged 1-night penalty, plus applicable taxes.


logo air canadaConference delegates may take advantage of a 10% discount on all fares except for Tango bookings. To take advantage of this discount, visit and enter U8GN7WT1 in the search panel. The designated travel period for the conference on Air Canada begins Monday, November 4, 2019 and ends Friday, November 22, 2019.

logo westjetConference delegates may take advantage of 5% off Econo* and 10% off EconoFlex and Premium fares for travel within Canada. To take advantage of this discount, visit to make a booking online. The designated travel period for the conference on West Jet begins November 4, 2019 and ends November 22, 2019.

  • Coupon code: B38YF14
    *Guest web/Travel Agent web
  • Promo code: WUU36
    *Travel Agent GDS only

logo via rail

Conference delegates may take advantage of 10% off the best available fare in Economy, Economy Plus, Business, Business Plus, Sleeper class. To take advantage of this discount, visit and log in to your profile, or create one prior to booking. On the passenger information screen, select "convention fare" from the “discount type” drop-down menu, and enter the discount code 13915 for your convention or event in the discount code field. The designated travel period for the conference on VIA Rail begins November 8, 2019 and ends November 17, 2019.

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Transforming health care in Canada through health information technology.

Contact Us

General Inquiries

T: (416) 979-4606
Toll Free: 1-888-733-6462


T: (514) 868-0550

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