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Resources

Cross-Canada EMR case studies: Analysis of physicians' perspectives on benefits and barriers

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21 November 2019

This is a cross Canada look at the benefits and adoption barriers of EMR implementation. It was published in the Electronic Journal of Health Informatics (eJHI) and is available in English only.

Patient e-Booking - Practice perspectives on the benefits, challenges and lessons learned

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21 November 2019

This panel presentation was conducted at the eHealth Conference 2015. It provides an overview of e-booking focusing on the perceived value, benefits, challenges and lessons learned from participating practices who have implemented patient e-booking. Two...

Social Media Landscape Infographic

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21 November 2019

This document highlights the how to best leverage some of the most popular social media sites and their uses prepared for the Public Health Social Media Challenge participants.

Public Health Social Media Tip Sheet

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21 November 2019

Social media has emerged as an important communications and engagement platform and a way for public health organizations to listen to and engage with their audience. This tip sheet provides information on items to consider for creating effective public...

Benefit Evaluation of the Wel-Tel Program: Patient‐Centered Monitoring

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21 November 2019

This University of British Columbia (UBC) report examines quality of care and efficiency benefits for patients and providers using a mobile health (mHealth) tool for chronic disease management. The project uses text messaging to promote self-care and...

Environmental Scan: Processes to Enable Adolescent Access to Personal Health Records

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21 November 2019

This document focuses on the findings of an environmental scan, including a literature review and key informant interviews, conducted to better understand how jurisdictions within Canada, other countries, organizations and associations manage or...

Environmental Scan: Statutory Provisions Relating to Rights of Minors

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21 November 2019

This document provides selected statutory provisions by jurisdiction related to rights of minors in health information, health care and social services issues. This document is available in English only.

Environmental Scan: Statutory Provisions Relating to Rights of Minors – Summary Table

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21 November 2019

This document provides selected statutory provisions by province relating to rights of minors in health information, health care and social services issues in a summarized table format. This document is available in English only.

Provisions Relating To Minors in Provincial and Territorial Health Information Privacy and Health Care Consent Statutes

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21 November 2019

This report provides information and an overview of the current landscape and legal framework in Canada regarding access to personal health information as it relates to minors. This document is available in English only. Also see: Environmental Scan:...

Adolescent e-Access Research Final Report

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21 November 2019

This report discusses the results of a research project that consisted of an online Pan-Canadian survey and in-person focus groups to better understand adult and adolescent perceptions on rights of access to health information, willingness to share this...

Pandora’s Box is Open: Adolescent Access to Electronic Personal Health Information

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21 November 2019

Every individual has a right to their personal health information. This includes mature minors, or adolescents – those under the age of majority. As the use of digital health technology expands across Canada, a focus on the need to establish appropriate...

Connecting Patients for Better Health: 2016

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21 November 2019

This 2016 Connecting Patients for Better Health report summarizes digital health perspectives of more than 6,000 adult Canadians collected over three years from four public opinion surveys. Findings explore the level of awareness, understanding and...

Summary Corporate Plan 2017-2018

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21 November 2019

This plan outlines four important goals to transform health care through innovation and support Canadians to take control of and manage their health.

Myth: I Don’t Have a Right to Access My Health Record

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21 November 2019

Myth: I don’t have a right to access my health record. Fact: Your health care provider is the custodian (trustee) of your health record and is responsible for proper use and management of the record. However, the information in the record is yours and...

Myth: If Patients Are Able to View Lab Test Results Online Before Talking to Their Doctors, They Will Be Overly Anxious

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21 November 2019

Myth: If patients are able to view lab test results online before talking to their doctors, they will be overly anxious. Fact: Patients who view their results online are no more anxious than those who wait to learn about them in person. A study showed...

Myth: Doctors Will Be Flooded With Calls If Patients Have Access to Their Lab Results Online

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21 November 2019

Myth: Doctors will be flooded with calls if patients have access to their lab results online. Fact: Patients who have access to their lab results online are less likely to call their physicians while waiting for results and they’re less likely to have...

Myth: Canada Has Spent Billions of Dollars on Digital Health With Nothing to Show For It

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21 November 2019

Myth: Canada has spent billions of dollars on digital health with nothing to show for it. Fact: Infoway estimates that more than $30 billion in benefits have accrued from digital health solutions since 2007. These benefits include avoided expenses, such...

Data Sharing Agreements and the Interoperable Digital Health Record: A Discussion Paper

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21 November 2019

Data sharing agreements (DSAs) are essential in defining the roles, responsibilities, obligations and penalties associated with sharing personal health information electronically. This discussion paper sheds light on the value of DSAs, common concerns...

Myth: I Won’t Understand My Lab Results If I Access Them Online Because They Are Too Complicated

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21 November 2019

Myth: I won’t understand my lab results if I access them online because they are too complicated. Fact: In a study, 76% of patients who first saw their lab results online were confident they understood the results. The study also showed patients who...

Digital Health Myths: About the Campaign

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21 November 2019

Digital health is transforming the way health care is delivered and accessed by Canadians. This has created some uncertainty and concerns — not always based on the facts — about what digital health means for Canadians and clinicians. Infoway wants to...

Myth: Digital Health is Only for the Young and Tech Savvy

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21 November 2019

Myth: Digital health is only for the young and tech savvy. Fact: Canadians are very connected, including seniors. 90% of Canadian households have Internet access and 74% of Canadians over 55 years old own a smartphone or tablet. Digital health also...

Myth: Digital Health is Just for Health Care Providers

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21 November 2019

Myth: Digital health is just for health care providers. Fact: 50% of Canadians now report they can access at least one health service online, such as viewing their health information, making an appointment with a physician and consulting with a health...

Myth: There Has Been Little to No Progress in Digital Health in Canada

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21 November 2019

Myth: There has been little to no progress in digital health in Canada. Fact: 85% of family physicians in Canada were using an electronic medical record (EMR) in 2017, up from 23% in 2006. An estimated 330,000 health care professionals are users of...

Myth: Patients Don’t Want to See Their Health Information and Won’t Find the Information Useful

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21 November 2019

Myth: Patients don’t want to see their health information and won’t find the information useful. Fact: Currently, 79 per cent of Canadians say they can access or would like access to their health information online. Furthermore, Canadians who do have...

Myth: Digital Health Will Marginalize Populations Who May Not Have Online Access

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21 November 2019

Myth: Digital health will marginalize populations who may not have online access. Fact: Canada is one of the most connected nations in the world and 90% of Canadians have Internet access. Additionally, many Canadians face barriers to accessing care —...

The Citizens’ Vision for Better Health through Digital Solutions

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21 November 2019

The Citizens’ Vision for Better Health through Digital Solutions was developed as part of the Better Health Together Workshop. This session, held in March 2017, brought together 34 citizen participants from across Canada. Together, they learned from...

Myth: The Quality of Care Offered in a Virtual Visit is Not as Good as the Care in a Face-to-Face Visit

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21 November 2019

Myth: The quality of care offered in a virtual visit is not as good as the care in a face-to-face visit. Fact: While in-person visits are essential in some cases, there are many scenarios in which virtual visits can provide the same standard of care. A...

Myth: The Government and Insurance Companies Will be Able to See My Digital Health Records

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21 November 2019

Myth: The government and insurance companies will be able to see my digital health records. Fact: All provinces and territories in Canada have laws that protect the confidentiality of your personal health information.Governments and insurance companies...

Past webinars

Health Information Networks “How To”

Are you looking for advice about how to plan for or operate a health information network (HIN)? What is a HIN anyway? How is a HIN different from a health information exchange (HIE)?

In this webinar, Infoway’s Chief Technology Officer, Dennis Giokas,...

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