Blog

A virus may not discriminate on its own, but systemic inequities mean that COVID-19 has disproportionately impacted racialized groups. Data from the United States and the United Kingdom show higher rates of negative health outcomes and deaths related to...

Throughout the COVID-19 pandemic, I’ve been struck by the rapidity of events. This has been a fast-moving virus, but the response to it has been just as swift. In digital health, strong collaboration and leadership have helped to accomplish the policy...

We are pleased to publish our 2019-2020 Annual Report – Connecting Canadians Through Health Care Innovation . I hope you will take some time to review it to learn about the collective progress we’ve made across the country to improve Canadians’ access...

What happens when a pandemic meets a heat wave? It’s a question that many jurisdictions are asking themselves this summer, weighing the need for emergency cooling centres against the continued need for physical distancing. This intersection between...

When disease is suspected, how long does it take a patient to go from biopsy to diagnosis and treatment plan? It depends where you live. Across Canada, it can take anywhere from days, weeks, or months.

It’s a brave new world in health care. Since the COVID-19 pandemic began, Canadians have turned increasingly to virtual care.

We all know the old adage that “the customer is always right.” The philosophy of customer centricity takes the idea further: it means working in a way that focuses first on providing a positive customer experience.

How are you holding up? No, really, how are you feeling? Specifically, in terms of your mental health?

It’s unsettling, going unseen. Several years ago, I sat in an exam room with Kleenex scrunched in my fist. The clinician had just suggested a common procedure — except it wouldn’t be routine for me. Quite the opposite. As she did her best to offer...

When PrescribeIT^® launched in Lethbridge, AB, in February 2018, it was the first community in the province to use the e-prescribing service. It was also among the first in the country.

Gone are the days when clinicians practiced at only one specific site. Currently, many work at a few different sites part-time, or even as a fill-in or relief. Like many of my colleagues, I provide patient care at a few different sites as a community...

It’s been nine weeks since I came home and stayed home. In that time, we’ve seen extraordinary growth of virtual care across Canada. As our health system faces unprecedented challenges, virtual care has proven to be an invaluable tool.

Have you ever wondered where a work day has gone? A few minutes troubleshooting here and there can add up with astonishing speed. In a busy clinic, those small diversions carry a heavy weight.

As the COVID-19 pandemic continues, virtual care is filling a larger role in health care. Telephones, video chats and secure messaging allow clinics to keep their digital doors open while ensuring that clinicians and patients stay safe and maintain...

It’s an uncertain and frightening time for health care. The COVID-19 virus has brought unprecedented new challenges for the health system; we are all in uncharted territory as we attempt to flatten the curve. But while it isn’t business as usual for...

In 2016, driven by Canada Health Infoway’s (Infoway’s) e-prescribing initiative , Infoway and Health Canada undertook a project to create the Canadian Clinical Drug Data Set, a national drug terminology.

The world has changed significantly over the past few weeks as a result of the COVID-19 pandemic. Terms such as “physical distancing” have entered the lexicon, parents are taking on the challenge of homeschooling and Zoom video meetings have become a...

In February, the Canadian Medical Association, working with the College of Family Physicians of Canada and the Royal College of Physicians and Surgeons of Canada, released their Virtual Care Task Force’s report entitled “ Virtual Care Recommendations...

The World Health Organization (WHO) established World Health Day in 1948 to raise awareness of the importance of health. On this World Health Day, that simple message – health is important – has never been more relevant.

Health care organizations need the ability to share health information consistently and efficiently, and the current COVID-19 public health emergency illustrates why.